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Privacy Policy

Scope

This Privacy Policy explains what personal data we collect from participants, how and why we use it, how it is stored and protected, and the rights and choices of individuals. It applies to all clients of DANIEL NUTRITION LTD, visitors to our website, and any others whose personal information we process during our operations.

 

Last updated: January 2025

Next review: September 2026 (or sooner if our data practices change)

 

1) Who we are

 

Organisation: DANIEL NUTRITION LTD

Address:

Bloxwich Launchpad,

Market Place,

Bloxwich,

Walsall,

WS3 2JF

Phone: 0121 526 0272

Email: info@danielnutrition.co.uk

 

For any data protection queries or to exercise your rights, please contact us at the details above.

 

2) What personal information we collect

We only collect information that is necessary to deliver safe, effective health and wellbeing services. This could potentially include include:

 

Identity and contact information

  • Name, date of birth, address/postcode

  • Phone number and email address

  • Emergency contact details (where provided)

 

Health and lifestyle information (special category data)

  • Medical history, medications, allergies/intolerances

  • Dietary habits, weight/measurements, lifestyle factors

  • Goals, progress notes and wellbeing information

  • Relevant demographic information (e.g. age, gender, ethnicity) where needed for evaluation

 

Service and participation data

  • Attendance records

  • Session notes and outcomes

  • Feedback and evaluation responses

  • Safeguarding records where concerns are identified

 

Referral information

  • Information you provide during self-referral

  • Information provided with your explicit consent by referring organisations (e.g. councils, social prescribing services)

 

Payment and administrative data

  • Invoices and payment records

  • Transaction confirmations (we do not store full card details)

 

Website information

  • Basic technical information collected by our Wix website (e.g. IP address, device type).

  • We do not currently use analytics or tracking cookies.

 

We do not sell, trade, or rent personal data.

 

3) How we get your information

Most personal information is provided directly by you, for example when you:

  • complete registration or referral forms

  • attend workshops or 1:1 sessions

  • provide feedback or evaluation responses

  • Contact us by email or phone

 

We may also receive information indirectly from:

  • local councils or funders (with your consent)

  • social prescribing or community partners

  • academic partners (e.g. University of Leeds) for evaluation purposes

 

4) Why we collect and use your information

We use personal data to:

  • deliver in-person health and wellbeing education

  • provide workshops, large events, and 1:1 support

  • keep participants safe and manage safeguarding concerns

  • Monitor and improve the quality of our services

  • evaluate programmes and outcomes

  • communicate with you about the services you have requested

  • Remind you of the upcoming events you have booked onto

  • To invite you to participate in research and evaluation - however, this is only an invite, and additional cosent will always be required.

 

5) Our lawful bases for processing data

Under UK GDPR, we rely on the following lawful bases:

  • Contract: to deliver services you have requested

  • Consent: for marketing communications and for some uses of health data

  • Legal obligation: where required for safeguarding or regulatory compliance

  • Vital interests: in rare situations where sharing data is necessary to protect life or prevent serious harm

 

Special category (health) data is processed with appropriate safeguards and only where necessary to deliver safe support.

 

You can withdraw consent at any time by contacting info@danielnutrition.co.uk

 

6) Who we share information with

We only share personal data when it is necessary and lawful to do so.

 

We may share information with:

  • IT and service providers such as Wix and Microsoft 365 who securely host our systems

  • Payment providers for processing transactions

  • Research and delivery partners for evaluation purposes - this will always be anonymised first.

 

Important:

For research and evaluation, we only anonymised or aggregated data. Identifiable information is not shared externally unless:

  • you have given the appropriate consent, or

  • there is a safeguarding concern requiring disclosure to appropriate authorities

 

7) Research and evaluation

For community programmes such as Bloom⁺, we collect additional information to evaluate impact and improve services.

  • Participation in evaluation is optional

  • Data used for evaluation is anonymised

  • You can withdraw from the evaluation at any time

  • Once data has been fully anonymised, it cannot be traced back to you

 

8) How we store and protect your information

 

Your information is stored securely using:

  • Microsoft 365 secure cloud storage

  • Wix secure systems for forms and website data

  • Password protection and role-restricted access

  • Two-factor authentication where available

 

Access to personal data is limited to authorised staff and directors only.

 

9) How long we keep your information

 

We keep personal data only as long as necessary:

  • Client records: kept for up to 4 years after last contact

  • Research/evaluation data: kept for up to 4 years, unless you ask us to delete it earlier

  • Safeguarding records: retained in line with legal and best-practice requirements

  • Marketing contacts: kept until you opt out

  • Enquiries that do not become clients: deleted within 12 months

 

After these periods, data is securely deleted or anonymised.

 

10) Your data protection rights

 

You have the right to:

  • be informed about how we use your data

  • request access to your data

  • ask for corrections

  • request deletion (where lawful)

  • restrict or object to processing

  • request data portability

 

To exercise any of these rights, contact:

info@danielnutrition.co.uk

 

We will respond within one month.

 

11) Complaints

 

If you have any concerns about how we use your personal data, please contact us first:

info@danielnutrition.co.uk

 

You also have the right to complain to the ICO:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline: 0303 123 1113

www.ico.org.uk

 

12) Cookies and website use

 

Our website is hosted on Wix. We do not currently use analytics or tracking cookies.

Any future use of non-essential cookies will require user consent through a cookie banner.

 

 

Final notes

 

We will review this Privacy Notice before December 2026.

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